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Online

Address:  United Kingdom

Our 2020 Film Festival is taking place online and will be accessible to anyone across the UK!

Films in the programme can be viewed any time from 00:00 on the 16th of September to 23:59 on the 27th of September.

Live events are free to attend and can be accessed by anyone anywhere in the world – but pre-registration is required.
– Live Q&As will be taking place every evening from 20:30 to 21:15.
– Workshops and panel sessions will take place every Saturday and Sunday at 16:00.

Closed captions (i.e. full subtitles for D/deaf and hard-of-hearing audiences) are available for all films. All Q&As will be live captioned. If you have any questions about access for any of our events, please contact [email protected]

 

FREQUENTLY ASKED QUESTIONS

 

Watching Films

How do I watch the films on my computer?

Make sure you have a reliable internet connection and you are using a supported browser.

  1. Head here.
  2. Click on the product or collection you want to watch.
  3. The video page will load and the video will start playing immediately if you have purchased it.
  4. You can then make it full screen, turn on subtitles, or leave a comment.
  5. If you would like help to cover the cost of accessing data on your device, please contact [email protected].


How do I turn on subtitles while watching the films on a computer?

  1. Go to the content’s video page via your Library.
  2. Click on the CC icon in the lower right corner of the player to activate the relevant subtitles.


How do I watch films on my smart TV?

If you have a Smart TV, such as Samsung, it may not be possible to log in or play the content from the built-in internet browser. In other words, it could work, but those browsers are not among our platform’s currently supported browsers. If you’d like to try, here are the steps to watch on a Smart TV’s browser:

  1. On your TV, open the internet browser and visit https://takeoneaction.vhx.tv/.
  2. Enter your email address, submit, and you will be emailed a link.
  3. On a separate device (i.e. another computer or mobile device), open your email inbox, open the login email, and click the LOGIN link.
  4. Go back to your TV browser, and you should be logged in to watch.

If these steps don’t work, then it’s likely that your Smart TV will not be compatible. In this case, you can try connecting your computer or mobile device to your TV using an HDMI cable or casting via Chromecast or Airplay with Apple devices. More info here

 

How do I watch via Chromecast?

From your Computer:

  1. On the video page, open the Chrome menu in the upper right corner of the window (or the View menu) and select Cast.
  2. Select your Chromecast source (consider selecting Chrome Tab) and your Chromecast destination. Chromecast will then be connected and video will be playing on your TV. 
  3. To disconnect from Chromecast, click the blue Stop icon next to your casting destination.
    More info here

 

I’m having trouble signing in to watch:

Please make sure that you type in your email address and password to log in, rather than using an ‘auto-fill’ option. Vimeo struggles to recognise any data entered through auto-fill.


If you’re having trouble with your password, consider the following possibilities:

  • Did you sign up with a typo in your email address, or an address different than the one you’re using to sign in? Try to find the confirmation email from when you signed up to verify the address you should be using.
  • Punctuation makes a difference. If you signed up with [email protected], but are trying to sign in with [email protected], our system will not consider those the same addresses.
  • The end of your email address matters. For example, @gmail.com and @googlemail.com may be the same to Google, but our system will see them as different email addresses. 

With those possibilities in mind, here are the ways to log in on the web:

If you don’t have a password, or your password isn’t working, here is how to set/reset it:

  1. Click Sign in in the top right corner of the page and enter your email address.
  2. Click Next.
  3. Underneath the password field, select Reset your password.
  4. Enter your email address on that page and select Reset Password.
  5. If you are an active customer, you will be emailed a link to set a new password. Check your email inbox for that link.

Note: If you do not receive an email to reset your password, it’s likely that you are using an incorrect email address. Please try any other addresses you own. Check all of your email inboxes for a ‘Start watching’ email from VHX (search for ‘Start watching VHX ‘).

 

If a password is not required:

  1. Click Sign in in the top right corner of the page
  2. Enter your email address. If you are an active customer, you will be immediately emailed a link that will sign you in, once clicked. Open your email inbox and click the sign-in link.
  3. You will then be signed in to watch your video content. 

Note: If you do not receive an email to sign-in, it’s likely that you are using an incorrect email address. Please try any other addresses you may have signed up with. Check all of your email inboxes for a ‘Start watching’ email from VHX (search for ‘Start watching VHX ‘). Be sure to search your spam folder. More info here.


I paid, but never got an email to watch!

If you haven’t received an email to watch, try logging in with your email address to access your video content.

If you still are having trouble, contact us at [email protected]

 

I’m experiencing skipping or lagging when I watch the films.

Please head here for bandwidth / browser requirements and further help.

If you still are having trouble, contact us at [email protected]



Watching Q&As

How do I register for a Q&A?

  1. Head here and click on the Q&A(s) you would like to register for.
  2. Then click ‘Buy Tickets’. Please note all Q&As are free – this is simply registering your interest; you will not be asked for any payment information.
  3. Click the ‘Save my spot’ button to register.
  4. Enter your email address or social media login. 
  5. Check your email for a confirmation and a link to join the event, along with the option to add the event to your calendar. (Note: The length of the automated event added to to your calendar may not reflect the actual length of the event.)

Once you register, you will have access to the event page (using the same URL), including the live chat and Q&A – even before the event goes live. You can log into your Crowdcast account at any time and click “Joined Events” to access your registered events. More info here

On the evening of the event, do join the chat section for the Q&A and share an appreciation about the film.

Will the event replay be available?

Yes, the recording will be available on the event page just a few minutes after the live stream ends. More info here.

 

Can my browser / WIFI support watching Q&As?

We recommend a minimum of 5 Mbps download and 2 Mbps upload for a stable and consistent stream of video and audio when attending an event. 

Crowdcast will automatically drop down to audio-only mode if your connection is weak.

  1. Join from a compatible browser (Chrome, Firefox, or Safari) and device (full list here
  2. Make sure your browser is up to date.
  3. Make make sure you have a strong internet connection with an upload speed of at least 5Mbps (test here

 

My video / audio is lagging or jumping during the Q&A.

Make sure that your computer meets the requirements above, watch on your laptop, and position yourself as close to your wifi router as possible.

Then, click ‘help’ on the top bar and then enter ‘compatibility mode’. 

More help on Crowdcast can be found here.

 

 

Joining in workshops

How do I attend the workshop through the zoom meeting?

More info on how to join a zoom meeting can be found here.

We’re hoping to be able to offer live captioning for several of the workshops. If you have questions relating to access, please contact [email protected] – we’ll do our best to help.

 

General

Which countries can I watch from?

You can access any films in our programme as long as you are in the United Kingdom. More info here.

Our free Q&As and workshops are available worldwide.

How much does it cost?

In order to make our festival accessible, we have introduced a “sliding scale” ticket policy for all of our film screenings, whereby audiences can select what to pay based on their personal circumstances, with prices starting at £2. To make your choice, please read our price guide here. We don’t want cost to be a barrier to accessing our festival – if you need free access, please email [email protected], indicating the title of the film you wish to see.

All of our Q&As and workshops are free to access, although you must pre-register to reserve your space. All of our events can be found here.

Forthcoming events at Online

Coded Bias
Wed 16 September - Sun 27 September
Online United Kingdom

An utterly compelling wake-up call and a call to action, Coded Bias unmasks Artificial Intelligence by laying bare the racial and gender biases that permeate its algorithms.

Find out more »
Smog Town
Wed 16 September - Sun 27 September
Online United Kingdom

In one of China’s most smog-ridden cities, the government’s “Blue Sky War” is in full swing. Though the problem is obvious, solutions are decidedly less so.

Find out more »
The Ground beneath their Feet: Shorts Programme
Wed 16 September - Sun 27 September
Online United Kingdom

A specially-curated selection of shorts exploring the paths towards land rights that favour people and planet over profit and power.

Find out more »
Adam
Wed 16 September - Sun 27 September
Online United Kingdom

A moving study of motherhood, sisterhood, and the position of women in Moroccan society.

Find out more »
The Last Ice
Wed 16 September - Sun 27 September
Online United Kingdom

Visually stunning portrait of two Inuit youth grappling with their future as their communities face the challenges of (neo)colonialism and climate change.

Find out more »
A Bridge between Starshine and Clay: Shorts Programme
Wed 16 September - Sun 27 September
Online United Kingdom

A programme of short films specially curated by Take One Action New Promoter Tanatsei Gambura. From Brazil, South Africa and South Korea, these three shorts explore the female body (constantly under scrutiny, subject to structural violence...) and celebrate the female gaze. 

Find out more »
In My Blood It Runs
Wed 16 September - Sun 27 September
Online United Kingdom

Critically acclaimed documentary exposing Australia’s systemic racism, told through the eyes of charismatic 10-year-old Arrernte/Garrwa boy, Dujuan and his family. An intimate story of struggle, strength and love.

Find out more »
Softie
Wed 16 September - Sun 27 September
Online United Kingdom

A story of courage and conviction that captures the journey of a charismatic young political activist in Kenya.

Find out more »
Acasa, My Home
Wed 16 September - Sun 27 September
Online United Kingdom

Arresting portrait of a Roma family forced to abandon their off-grid life for an uncertain future in the city.

Find out more »
Pier Kids
Wed 16 September - Sun 27 September
Online United Kingdom

An intimate and empathetic portrait of the queer youth of colour experiencing homelessness on Christopher St Pier in NYC.

Find out more »
The Fever
Wed 16 September - Sun 27 September
Online United Kingdom

Passionate and hopeful account of the fight for local solutions to malaria in sub-Saharan Africa.

Find out more »
Made in Bangladesh
Wed 16 September - Sun 27 September
Online United Kingdom

A young Bangladeshi garment worker discovers the power of activism on a journey towards collective liberation and empowerment.

Find out more »
Prison for Profit
Wed 16 September - Sun 27 September
Online United Kingdom

This hard-hitting investigation of a private prison in South Africa uncovers what happens when public services are ruled by market forces.

Find out more »
Women in Motion: Shorts Programme
Wed 16 September - Sun 27 September
Online United Kingdom

A special programme of short films directed by women, exploring women’s relationship to place, ancestry and their physical selves.

Find out more »
Radio Silence
Wed 16 September - Sun 27 September
Online United Kingdom

Portrait of unstoppable Mexican journalist Carmen Aristegui as she fights misinformation, corruption and violent threats to press freedom.

Find out more »
Coded Bias: Live Q&A
Wed 16 September | 8:30 pm - 9:30 pm
Online United Kingdom

Join us in exploring the experiences of women and people of colour marginalised by biased technology.

Find out more »
Adam: Q&A
Thu 17 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join us in conversation with the film's director to explore motherhood, sisterhood, and the position of women in Moroccan society.

Find out more »
Acasa, My Home: Live Q&A
Fri 18 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join Document Festival live at 20:30 on Tuesday 22nd September, in conversation with director Radu Ciorniciuc and representatives from UK-based Roma support groups.

Find out more »
A Bridge between Starshine and Clay: Poetry for Empowerment
Sat 19 September | 4:00 pm - 6:00 pm
Online United Kingdom
Free

Join Take One Action New Promoter Tanatsei Gambura for a poetry reading and writing workshop in response to a specially curated programme of short films (Jesa, Cause of Death and Carne).

Find out more »
The Last Ice: Live Q&A
Sat 19 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join us live at 20:30 on Saturday 19th September for a conversation with Maatalii Okalik (one of the film’s protagonists) on challenging climate racism and colonialism, and raising indigenous voices to re-define their future on their own terms.

Find out more »
Decolonising the Curriculum (Workshop)
Sun 20 September | 4:00 pm - 5:30 pm
Online United Kingdom
Free

Drawing in expertise and insight from colonised countries in which decoloniality is informed by indigenist research, re-centring indigenous cultures, languages and learning methods, this workshop will explore how we can decolonise education in Scotland and the UK.

Find out more »
In My Blood It Runs: Q&A
Sun 20 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join us for a Q&A exploring (neo)colonialism, systemic racism, and juvenile detention.

Find out more »
Softie: Live Q&A
Mon 21 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join Take One Action’s Tanatsei Gambura live at 20:30 on Monday, 21st September in conversation with the film’s director, Sam Soko, alongside protagonists Njeri Mwangi and Khadija Mohamed as we explore the complexities of activism in Kenya and the position of women's voices in freedom struggles.

Find out more »
Smog Town: Live Q&A
Tue 22 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join us for a live Q&A as we explore what a truly #GreenRecovery can look like, with guests including Friends of the Earth Scotland.

Find out more »
Pier Kids: Live Q&A
Wed 23 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join writer and programmer Harvey Dimond live at 20:30 on Wednesday 23rd September in conversation with the film's director, Elegance Bratton.

Find out more »
The Fever: Live Q&A
Thu 24 September | 8:30 pm - 9:15 pm
Online United Kingdom

Join us and representatives from Global Justice Now live at 20:30 on Thursday 24th September for a Q&A.

Find out more »
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